Once you’ve created your parent account, if you’ve used the same email address the school have sent the invitation to, you should see a notification that you have a pending invitation:
Click on the User dashboard link in the notification or click dashboard on the left hand side to navigate back to the dashboard screen and you should get a pop up which shows all of your pending invitations:
If this doesn’t appear you can click accept invitation on the notification to bring it up:
When you click accept you’ll be given the option to attach the invitation to a learner, if you’ve already added your child as a learner you can select them in the list, if not you can add them from the notification by selecting the “No, add *NAME* to my account” option:
If you can’t see an invitation on your account please get in touch and the team will be happy to help you get your account set up.